Terms & conditions for purchase orders
To ensure clarity and consistency in our business relationships, Billerud applies standard terms and conditions to all purchase orders. These terms outline the responsibilities, rights, and expectations for both parties and help ensure smooth, compliant transactions.
On this page, you’ll find the current terms and conditions for doing business with Billerud’s European entities. We encourage all suppliers to review them carefully before accepting a purchase order.
Order confirmation
Order confirmations must be submitted to the Purchasing Department within three (3) working days from the order date. The confirmation must include the order number, delivery time, and contact person. If there is any anticipated delay in delivery or a change in the scope of the order, the responsible purchaser must be notified immediately.
General terms (unless otherwise stated in the contract)
When delivering against this order, the applicable SSG provisions shall apply as follows: SSG 2020-12 Goods or SSG 2020-12 Goods including installation, depending on the type of delivery. SSG General Provisions for the Supply of Chemicals and Additives to the Forest Industry. The Supplier is responsible for compliance with all applicable directives and other regulations, and for a declaration of conformity being issued and submitted to the Purchaser in a cumulative document for the delivery.
Import
For all deliveries, except DDP incoterms, documentation related to import notification, import VAT and customs clearance of goods must be labelled with the text: “Refers to imports against credit authorisation”, and our invoice address.
Invoicing
Invoices for goods delivered, time worked and/or reimbursable costs shall be issued no later than four weeks after completion of the delivery. In addition to the Swedish Tax Agency's minimum requirements, the invoice must always contain Billerud's purchase order number, contact person, assignment designation and the Supplier's account details and contact person for the assignment. Billerud reserves the right to reject invoices that do not fulfil the above requirement and to postpone payment until a correct invoice is received. Billerud only accept invoices via EDI, Peppol, or email (PDF format).
GDPR
Billerud may, as a data controller, process contact details and other personal data relating to the contact person or other representatives of the legal entity receiving the order (the "Contact Persons"). Upon receipt of this order, please ensure that the Contact Persons are informed of Billerud’s processing of their personal data by providing the External Privacy Notice to the Contact Persons available at www.billerud.com/externalprivacynotice as updated from time to time.
Safety instructions
Billerud’s safety rules for contractors are available here.
SSG app
Billerud recommends that you download the SSG On site app for the relevant mill, for information on safety regulations and contact details and contact details.