Customer resources

From paper calculators and stock information to sales policy details and our claims management process, we have the information you need to make it easy to do business with us. Of course, if you need personal assistance, our customer service representatives are only a phone call away.

Stocking guide

Stocking information for web, sheets, and digital sheets.

Download PDF

Digital stocking guide

Stocking information for digital products.

Download PDF

Cartonboard stocking guide

Stocking information for cartonboard products.

Download PDF

Paper calculator tool

Quick and easy tools for calculating paper weight, linear footage, MSI/MSF, PPI and more.

Learn more

Product regulatory profile sheet

 Our Product Regulatory Profile Sheet highlights some of the more commonly asked questions about our products. Customers who need additional information should contact their Billerud account manager or contactus@billerud.com.

Download product regulatory profile sheet

Find a merchant

Please call 800-258-8852 to find an authorized merchant near you.

Narrow roll service

Learn more about our narrow-width roll service of our most popular Sterling® items.

Download PDF

PressDate® service

Learn more about our quick-turn custom cut sheets for Sterling® Premium, Productolith® Pts., Sterling® Ultra.

Download PDF

Grand Format PressDate® service

Learn more about our grand format sheet program for litho lamination and single face lamination.

Download PDF

Cartonbard sales policy – North America

The Cartonboard Core Offer document provides information relating to the purchase of Cartonboard reel and sheet products from BNA.

Download pdf

Easy Claim Transit damage claim form

Quick electronic filing of your transit damage claims.

Download PDF

Policy documents and claims information

Policy and claims information for doing business with us.

Learn more

Material vendor certification form

We conduct a thorough review of all raw materials and processing aids prior to their use at a mill or our technical center. In order to facilitate this review, a New Material Vendor Certification Form is used in conjunction with the material’s Safety Data Sheet (SDS). This review process is another way of demonstrating our commitment to worker safety, product safety and environmental compliance.

Download certification form

SDS – cellulose pulp; cellulose fiber

Safety Data Sheets (SDS) are an important component of product stewardship. Please view our Safety Data Sheets below and email contactus@billerud.com if you have any questions.

Download SDS for cellulose pulp & fiber

SDS – paper products

Safety Data Sheets (SDS) are an important component of product stewardship. Please view our Safety Data Sheets below and email contactus@billerud.com if you have any questions.


Download SDS for paper products

Product patents

A list of patents awarded to Billerud.

Learn more

Contact

For more information, samples and demonstrators, contact our sales representatives.
Get in touch with an expert