Unpack the future of e-commerce – Spring 2021

We unpack the future bit by bit in a series of webinars. By sharing expert knowledge and discussing customer experience and sustainability, we inspire you to take your mailer bag design to the next level. Questions are always welcome.

Sustainable e-commerce packaging

The circular economy is a turning point for the packaging industry. Louise will inspire you to challenge conventional e-commerce packaging and thereby cut greenhouse gas emissions.


Where can I read more about life cycle assessments from Billerud?

Read about and download our LCA’s here.

Is the Xpression e-com mailer recyclable?

The Xpression e-com paper has been tested for recyclability according to the PTS method and passed.

Where are your biofuels from?

97% of biofuels are used in Billerud’ production, and most of it is generated in our production as by-products. The main part is black liquor and bark.

What could be the impact of lower grammage?

Removing weight in e-commerce packaging is crucial to reduce emissions. Mark will demonstrate how you can reduce your carbon footprint by optimising your packaging.


Why do you exclude biogenic greenhouse gas emissions in the calculations?

Growing trees absorb carbon and reduce greenhouse gas (GHG) emissions. According to the LCA, more GHG are absorbed than emitted during the product lifecycle. This significant biogenic function makes paper mailer bags a carbon sink. Our analysis shows that there are several other improvements in GHG emissions that justifies a switch from plastic to paper mailer bags.

Can you make recommendations on paper grammage for different bags sizes?

To make an informed recommendation there are a number of factors to take into account. For instance, the range, weight, density and shape of the products along with the supply chain all have an influence on the ideal grammage. In our experience, a stepped approach to reduce grammage in steps of 10g is a good approach. Start by making an overview of your product range and decide how to proceed from there.

Where can I read more about the LCA?

Read more and get your copy of the life cycle assessment study here.

E-commerce packaging design & tests

The design of your paper mailing bags is critical for the customer experience. Johannes will introduce you to the most common formats and talk about our e-commerce packaging service.


How long will an entire E-Com Packaging Service process take?

This depends entirely on the complexity of your product portfolio and transport chain, as well the time needed until necessary samples and insights are available to us at the Packaging Development Center. Our packaging engineers and technicians are experienced in prototyping and testing. Let us know what you need help with, we do our very best to support you as swiftly as possible.

Can Billerud conduct testing compliant with ISTA or ASTM?

The Billerud E-com Packaging Service will give you a good indication in how your packaging will perform during a ISTA test. Additionally our test protocol will allow us to make packaging optimization recommendations. If a standard ISTA test is required we will collaborate with one of our certified partners labs. Together we define what is most suitable for your products and project.

How does the process work when traveling and visits are limited?

We have many years of experience of virtual collaborations. Digital tools facilitates time effective knowledge transfer and discussions. We are happy to invite you and your larger team to a virtual tour of our lab and offer paper related training to bring everyone on board your packaging project.

At your service, adding value

We work hard to secure a supply of our corrugated packaging material to you and give you support. If you want to optimise the packaging you produce or need technical consulting, our services will help you on-site, no matter where you are located.

Technical Services

Our technical expertise is close at hand to ensure that the material we deliver to you run as smoothly and efficiently as possible. Use our knowledge and experience to your advantage.

  • Proactive consultation
  • Workshops and training
  • Expert on-site support


Supply Chain Services

In order to secure a seamless supply for process efficiency we have dedicated customer service specialists that answer your calls without delay.

  • Order confirmation
  • Deviation reporting
  • On-time in full tracking

Smarter Packaging Services

Our Pack Lab can help you create new paper packaging products such as carrier and bags for dry foods for your customers, or improve their current solutions, giving you sustainable and profitable business relationships.

  • Packaging innovation
  • Packaging optimisation
  • Education & Workshops
Learn more


The natural choice for online retail. Durable and resilient paper for online retail mailing bags.
Get a sample kit of Xpression E-Com

Fight climate change with paper mailing bags

Bags made of Xpression E-com paper reduce carbon dioxide (CO2) in the atmosphere over a life cycle, while plastic bags add CO2, according to the