Billerud's Policy for Quality, the Environment and Social Responsibility
This policy describes how Billerud and all the company's employees act in relation to their business environment and to each other. It provides support and commitment for all employees within the company.
- Billerud's customers are the basis for the company's existence. By meeting the expectations of our customers, we create success together with them.
- Through continual improvements Billerud seeks to be an economically, ecologically and socially sustainable company.
- Working environment, quality, production, and the external environment are given the highest priority in Billerud's activities.
- Billerud's relationship with its employees and business environment is characterised by respect, openness and reliability.
Billerud has a holistic approach to its operations which means that the company tries to achieve:
- awareness that all our activities affect how customers assess the company. Customers' expectations cover Billerud's products, service, expertise and conduct at local and global levels. The selection of suppliers and partners is made on the same basis.
- leadership characterised by the ability to motivate and involve everyone in the company's activities. Employees' competence will be utilised and developed in a learning organisation. Billerud promotes the health, safety, welfare and job satisfaction of its employees.
- o an ecologically sound perspective in all its activities so that negative environmental impact can be minimised at all stages, from raw material to end product, and by choosing resources and technology which allow sustainable operations. The legal and official requirements to which Billerud is subject are regarded as a minimum commitment.
- activities characterised by attention to the whole company's success in both the short and long term. Efforts are made throughout the company to work with management by objectives and a systematic and pre-emptive approach, and to have a decision-making process based on well-substantiated facts.